F.A.Q's ***( MUST READ AND REVIEW )***

1.) HOW DOES IT WORK AND HOW MUCH WILL I PROFIT?

This is the magic question! Within my first year as a retailer I grossed $125,000.00, doubling sales every year for the past 11 years landing me to over $3 million in sales yearly. This is a little inspiration to let you know you can certainly do this too! There's two ways you will get paid in this business. 

DROP SHIP orders and INVENTORY ON HAND (Be sure to read all information slowly and carefully so you can fully understand the process.)

DROP SHIP

What is it? 

Drop Ship is when a company gives you access to their entire wholesale inventory so you can retail the inventory for a profit. They ship all of your orders from their warehouses directly to your customers.This enables you to make money without the hassle of purchasing tons of inventory upfront, as well as shipping orders. 

What are the benefits?

#1 Low risk- you will never get stuck with unnecessary product as your customers can order exactly what they need from your online inventory.

#2 Inventory management- you won’t run out of inventory as we maintain the stock on our end.

#3 Low overhead- you won’t need to pay for a warehouse to house the inventory or additional staff to ship it.

How does it work and how much will I profit?

Included in our packages is a drop ship account for one or three manufactures. Example, a customer places a $500.00 order on your website or via catalog, you will email the order to our warehouse along with about a $250.00 fee for the cost of goods (aka wholesale cost, this goes directly to the manufacture as they are the maker of the product), and keep the remaining $250.00 as your profit! The entire $250.00 "profit" is yours; we do not take a percentage of your profits; we earn our money from the drop ship services we provide as well as the many other services that come in the packages. Remember, you make your money from the PRODUCT. We make our money from the SERVICE we provide. Once we receive the order, our staff will process the order and ship it to your customer. Once this is complete we will provide you with a tracking number to pass on to your customer. Tracking is sent within 3 to 5 business days (many times sooner).

In the event of a return or exchange we will issue you a return authorization number to have your customer ship the items back to our warehouse. After we receive the items and inspect, we will issue a credit to you, and have you place a new order with the replacement items. 

You may turn in as many orders as you like each month as services are unlimited. If you would like to make $3,000.00 a month or $30,000.00 a month the choice is yours as there is no cap on how many orders you can turn in for processing. Our Silver and Gold retailers are earning as much as 5 to 6 thousand a month starting out, and our Platinum retailers are earning as much as 7 and 8 thousand a month starting out due to being able to sell additional brands. 

Let’s do the math, say you earn $6000.00 a month in sales times 12 months, that's $72,000.00 a year! That's a pretty hefty return on a $4700, $6700, or $12700 investment. There is a yearly renewal fee of $3700.00 for the Silver and Gold Packages as well as $6000.00 for the Platinum package, However the profits you will make alone will outweigh the yearly cost by thousands. You can also go BIG as I've done and scale it to over $300k a month! 

Why do you need to pay to renew? The answer is simple :) so we can continue the service of drop shipping your orders and running the back end of your business. Keep in mind we also handle any exchanges or returns as well so that's another plus. :) 

How do you get access to sell our products?

We upload our wholesale inventory onto your website for you to sell the Med Couture Brand, and provide you with catalogs to take orders for the Littmann, and Healing Hands brands. At this time the remaining brands are at capacity with online retailers, However catalog sales will earn you just as much money by setting up at facilities and taking group orders. Another benefit to catalog orders with the additional brands is you get to make a much higher volume of sales due to collecting so many orders at once. :) In order to sell all three brands be sure to purchase the platinum package.

 

INVENTORY ON HAND

How does it work and how much can I profit?

Included in each package is a 100 PC case of Med Couture scrubs. In the event you wish to sell on hand to those customers that need uniforms the same day, this case will come in handy! This inventory can be sold direct to facilities by setting up dates to come in as a vendor and sell or by taking group orders.

You will profit about $2500.00 for the case of scrubs included in the package. Inventory on hand is also a great showcase for facility sales.To purchase additional cases simply reach out to our orders department and you will be presented with a price list as well as availability, in this matter cases run at $2700.00 and up with a profit of $1000.00 per case. 4 of these a month sold is an additional $4000.00 EASY! I highly suggest once you are up and running with the drop ship program you get at least a case or two a month to satisfy those immediate needs. :) It’s also fun to see all the beautiful inventory up close and personal! A store that's familiar with its own product can give the customer the most guidance.:)  

So, should you sell just by utilizing our amazing hassle-free drop ship program? or should you keep inventory on hand? The answer is BOTH. All our packages are set up to ensure you can capitalize from both avenues. Here's a cool way to decipher the two, drop ship is no risk, no upfront cost (50% of the customers payment will cover the cost of goods) no inventory on hand, no shipping, wait time of a few days to receive the order. Cases on hand has an upfront investment, a risk of unsold leftovers, but can be given to the customer immediately.

What are the benefits?

#1 Satisfy the needs of urgent customers

#2 customer interaction by selling face to face directly.

#3 Get to know your product! 

 

 

NOW THAT WE’VE COVERED THE MOST HIGHLY SOUGHT-AFTER QUESTION LETS TUNE IN TO THE REST :)

 

2.) WHAT IS REQUIRED OF ME TO RUN MY NEW UNIFORM BUSINESS?

Market your business by advertising your website online, or contact facilities to become a vendor if you wish to do direct business and take group orders via catalog. (Group orders are a true bread winner BTW). Once you have orders, submit them to us via email along with cost of goods and shipping fee and the rest is on us! We ship all of your orders direct to your customers as well as provide you with the tracking numbers for each order. We also handle exchanges and all! Enjoy raking in sales while running your store Hands-Free!

 

3.) WHERE AM I ALLOWED TO SELL?

Retailers are permitted to sell anywhere in the US. We only allow two retailers per zip code, so we don’t saturate the opportunity of you doing business with local hospitals or facilities in your area, However this does not limit you from selling outside of your region. Push yourself to the max and do business nationwide! In the unlikely event your area has been taken before we could remove it from our system you will be refunded in full.  

 

4.) DO YOU OPEN INTERNATIONAL ACCOUNTS?

Yes! As long as you have a U.S shipping address we can service you.

Example, many countries such as the Bahamas have a courier service that allows packages to be transported from a provided local U.S shipping address to the near-by country. Check with your countries shipping services to obtain more information on this option. If you would like to open an account and are a international resident, we highly recommend marketing your business to local and U.S residents only as this may be an easier option for you. 

 

5.) WILL I RECEIVE RETAILER SUPPORT?

Absolutely! Each retailer is assigned an account manager that will address any questions or concerns that may arise regarding your account. There is a also a money-maker "how to" marketing video included in the Gold and Platinum package that covers many marketing tips! We take pride in not only placing you in business but educating you as well. 

 

6.) IS THERE A SERVICE CONTRACT OR AN AGREEMENT FOR ME TO SIGN?

Yes, once your account is opened you will receive a credit card authorization form to sign as well as a service agreement with the details of your package. The credit card authorization form is simply for our records in case we need to refer to your card information. The service agreement is a breakdown of what you are paying for and will receive. For payment plans, once the account is opened and your card information is given along with the agreed upon amounts and due dates, your card will be charged accordingly with or without a signed credit card authorization form. Verbal permission as well as written permission is enough in the absence of a credit card authorization form. Once your account is paid in full and your project is complete, your account manager will send you a welcome email with additional new account documents for your records and for you to sign. These documents will include instructions on submitting drop ship orders, Business License, Employee Identification Number, Marketing material design files and etc.

 

7.) CAN I ORDER ADDITIONAL CASES OF SCRUBS OR SELL MULTIPLE BRANDS?


Yes, if you wish to reorder more wholesale cases of scrubs you may. We have predesigned or custom case's of Med Couture, Healing Hands, or Littman. Cases are $2700.00 per case.

Custom cases are created by you with a particular selection of sizes and colors, Pre-designed is already prepacked by us with a nice selection of sizes and colors. Each custom or Pre-designed case include's one brand only.

If you do not already have the platinum package and wish to have drop ship services for the additional brands, you can add our “Multi brand” drop shipping services which gives you the additional brands that are not included in the Silver and Gold packages. With the additional brands you may sell via catalog by taking orders in person and we will process your orders and ship directly to your customer. The additional multi brands included are Healing hands yoga, and Littmann. Unlike Med Couture these brands are to be sold via catalog only as they are not yet permitted to be sold online at this time due to reaching their capacity for online retailers. However, you will do great at facility sales, pop up shops, vendor events and more! Not to mention the hands-free convenience you get by allowing us to ship all your orders on your behalf. The price for adding multi brand drop shipping onto a package is $6000.00 additional which can be broken up into increments keeping your original payment amount the same for those of you that have a payment plan. Adding multi brand services on an established payment plan will not interrupt the selling of the original package purchased. Once the multi brand portion is paid in full you will receive the catalogs to sell those additional brands. If you wish to add additional cases of scrubs and or multi brand drop shipping services onto your package and increase your sales, please let us know.

 

8.) IS THERE A DROP SHIP ORDER MINIMUM? 

No, you may submit an order for as little as 1 piece if needed. Regardless to how big or small the order is, we take pride in shipping your orders to your customers on your behalf. 

 

9.) ARE THERE ANY ADDITIONAL MONTHLY FEES OR COST? 
Your startup fee covers the complete set up of your business as well as 1 year of drop ship services. 

There is a $3700.00 yearly renewal fee for a single brand of drop ship services and a $6000.00 yearly renewal fee for multiple brand drop ship services.

This fee is based solely on the renewal of your account and does not apply automatically if you choose to discontinue services. Your credit card will NOT be charged without prior authorization.

If you are unable to pay the renewal fee in one installment, we will offer you an affordable payment plan to avoid any interruptions of services. 

Your website requires an update of new inventory 3 times a year. You may have this done yourself, or our web developer can update it for a $1000.00 fee per update. If you are unable to pay the update fee in one installment, we will offer you an affordable payment plan to you. All websites must be updated in order for your store to remain active. Our orders department cannot process orders for a store with outdated inventory listed.

Lastly, While Cscrubs takes care of the act of filing your LLC/EIN, we do not cover any filing fees required by your state. An EIN filing is free of charge, however many states have a fee to file the LLC. Fees can range from $0.00 to a few hundred dollars. The average filing fee for an LLC is about $100.00 in most cases.

 

10.) WHAT IS YOUR REFUND/RETURNS POLICY?

In the event of cancellation of the account for any reason there will be NO REFUNDS given for any payments made (NO EXCEPTIONS). All payment plans will continue to draft as scheduled. In the event of default we value your business, and want to see you to the finish line, so any previous payments made will be available as a credit on the account for 90 days. Within 90 days of default you may reactivate your account and resume payments until paid in full.

WHOLESALE CASES ARE NON-REFUNDABLE

If our company makes any errors we will accommodate you and correct the issue within 10 business days.

Our company stands behind its products 100%. In the unlikely event of defective merchandise, we will reship and correct the order guaranteed.

In the unlikely event your zip code is not available after purchase we will refund you 100%.

 

11.) HOW LONG WILL IT TAKE FOR MY COMPANY TO BE UP AND RUNNING? 

All projects are completed within 30 days pending there’s no delays on your end. Many times, our retailers are up and running sooner depending on our schedule. Your service is our priority and we assure you a 30-day guarantee. 


12.) CAN I ADD ADDITIONAL PRODUCTS OR ALTER MY WEBSITE? 
Absolutely! You may make any changes or add any products that you own rights to.

 

13.) CAN I ADD MY OWN BRAND LOGO TO THE SCRUBS (PRIVATE LABEL)?

No, the scrubs that we carry are owned by very large companies/manufacturers. Their brand names cannot be altered into your own brand. Example one cannot take a Med Couture Uniform and change the brand name to "Sasha's Scrubs". This would be known as "Private Label". In this case you would need to contact a manufacture to make/design your very own scrub line. A project as such would cost you about $250,000.00 minimum if done the correct way. Here at Cscrubs we place you in business to sell well known established brands that are already making millions for its retailers nationwide. Private label is no easy venture, and it cost thousands of dollars with no guarantee those items can out-do the current competition. Get started with our packages and capitalize off well-established brands, that's the best way to go! 

 

14.) CAN YOU OFFER EMBROIDERY TO YOUR CUSTOMERS?

Absolutely! We do not provide embroidery services as a wholesale company; However, this is a service you can have done by contacting a local embroidery company and providing them with the company logo you wish to have added onto the uniform. This is done in the event you have a facility or customer that needs their company's logo embroidered on the uniform for staff or students to wear. Embroidery is very affordable and runs anywhere from $3 to $6 a piece. Its best to add the cost of the embroidery onto the price of the uniform top to ensure you are fully reimbursed for the cost. :) 



15.) HOW DO I GET STARTED? 

Let’s do it! Simply select a retailer package and add to cart! 

OR

Short on cash? No worries! 

We have amazing layaway plans available to make the startup fee more affordable to you. Simply select the layaway plan option on each package or call us direct to open your account (804)997-1839 option 1. For faster service you may also reach us via social media messenger or email.

A representative will collect a few pieces of information to open your account and key it into our system. Once this is done you will receive documents to sign via email as well as confirmation the account has been opened.

***SERVICES START IMMEDIATELY AFTER PAID IN FULL NO EXCEPTIONS***

 

16.) HOW DOES THE LAYAWAY PROGRAM WORK?

  • Choose a package and select the layaway option or give us a call directly to open your account. (804)997-1839 Option 1. For faster service you may also send us a message via social media or email.
  • Payments are due bi-weekly on your paydays. Payments will automatically draft from the card information you provide on those set dates. All payments are NON-REFUNDABLE in the event of cancellation. (NO EXCEPTIONS) 
  • You may choose from 1 to 28 payments for Platinum package, 1 to 14 for the Gold package, and 1 to 10 for the Silver package. You may arrange a sooner payoff anytime by notifying us via phone, email, or social media.
  • No money down is required, however 10% to 25% down is recommended for a faster payoff. Your first payment can draft the same day or next payday for your convenience. If you would like to make a down payment, please let us know.
  • Services begin after paid in full, all stores are up and running within 30 days of payoff (many times before hand).

 

17.) DO I HAVE TO PAY IN FULL BEFORE I CAN BEGIN? 

Yes, there are NO EXCEPTIONS to this rule. However, if you wish to have a sooner start up you are welcome to pay upfront as 80% of our retailers do. You can also save $500.00 instantly by asking for the upfront payment discount or by paying your account off within 30 days. $500 in savings goes a long way! Be sure to take advantage of it. :) 

 

18.) DO YOU HAVE A REFERRAL PROGRAM?

Yes, recruiting is not required in our program, however it is greatly appreciated. For each referral sent you will receive a $250.00 referral bonus. All payments are sent via Pay Pal immediately after we receive payment in full from the customer. The customer MUST mention your name upon opening the account in order to receive the bonus. NO EXCEPTIONS. Monies are paid once the account is paid in full. Layaway plans are not included.

 

19.) WHAT IF I ALREADY HAVE A BUSINESS LICENSE AND EIN NUMBER?

In this case we can offer you a $200.00 discount off the Gold and Platinum Package. If you already have an established business, professional website, marketing material and all, Our silver package would be the perfect fit for you.

 

20.) HOW MUCH DO THE UNIFORMS RETAIL FOR?

Uniforms retail for as low as $40.00 a set and up. Our prices will keep you within the standards of the normal price range for the brands. This ensures your success! You may also view the inventory by clicking on the "Inventory" tab on this site.

 

We hope we have answered all your questions and have given you the clarification needed. If you have any additional questions not listed above, Please feel free to schedule a Consultation call by clicking on the  "Book a free consultation call" tab listed on the website.

We look forward to serving you soon! 

Cscrubs Team.